In response to Dash's "Happy Thursday" blog, I am writing about my Thursday.
Work was fine. Nothing big happened, the littlest of the group has a bad case of chicken pox, but was in a good mood despite the multitude of sores he's suffering with.
On my way home:
I was driving our van and I felt a slight movement in the footfeed that was kind of like a pop and then I couldn't steer and the battery light came on. I kept driving without power steering for about a mile. Meanwhile the over heated light comes on, the van starts "beeping" in rhythm with the light my gauge reads H and I get more nervous. I pull into the Jiffy Lube that replaced our serpentine belt a few months ago. They said the belt was off. They attempted to put another one on. It didn't work.
So through a conversation that was guided by the ever so delightful (I'm being sarcastic now) Jiffy manager we came to an agreement. Jiffy Lube pays for one day rental car. We have the van towed to their mechanic dudes and if it's their fault they pay, if it's general wear and tear we pay. They of coarse assure me it's not their fault. We got to Jiffy at about 1:45 and we got home at about 4:45. We being N and C and me.
Now, the fun part. What would you think if you had these things happen to you while stressing over your van and what it means for you if it's your fault and you have to pay?
1. Jiffy dude sends you out to get your receipt out of your van across the oil slicked floor.
2. Jiffy dude complains about his food being cold and tells your children that it's their fault that he had to work on their mom's van (while their mom was getting the missing receipt)
3. The missing receipt was in fact not in your van and then Jiffy dude asks employee where is the receipt? Employee says..."you had it last" dude replies "I know." Then dude goes out and finds the receipt.
4. Jiffy dude says "I can't give you a copy of the receipt because it's older then 6 months, and I have to keep this copy." You reply..."but it's not older then 6 months" Dude says "right, but I can't get the copy to print." Then dude with your coaxing finds way to print a pseudo copy of receipt and tells you "that's good enough for you to have."
5. Jiffy dude tries to joke with your children by telling your son repeatedly that he's a liar.
6. Jiffy dude give Enterprise wrong address then blames them for not being at the right place and says he should have other location keep the other driver their just for fun, to the newly dispatched enterprise driver.
7. Your tow guy gets there, you double check your van for the key (thank goodness.) It's not there. You ask Jiffy guy "where is my key" he replies "I gave it back to you...More than once. Then dismisses you as he walks to his desk. Turns around and says. "Oh, here it is."
8. You are on your way out and you say, "You have my name and number to contact me if you hear from the mechanic before I do." He replies, "uh yeah that's a good idea, let me make sure I have that and gets it from you at that time.
9. You arrive at Enterprise. They call Mr. Dude to see what size car he'll pay for. He tells them the Normal size. 2 or 3 times. They finally say to him "Do you consider Intermediate or Midsize to be Normal?" His reply "Intermediate" (Of course.)
10. I almost forgot his heated conversation with me regarding the rental car. Dude says to me "Don't be getting any insurance and extra s#$# on the car. People think they can come in here and get the company to pay for all that and we won't. So don't think we'll fork up for it 'cuz that ain't gonna happen." You reply, I have insurance that covers rentals." He replies, "well we won't cover it, so don't be expecting us to. We'll pay for the van to be fixed only if it's our problem, but I am sure it's just wear and tear."
Yeah, I can honestly say that I have had much better days. Thanks to the friends who were kind enough to pray for me knowing I was having a bad day. I am feeling better tonight which says a lot because I was not feeling good at all today from about 1:45 on.
7 comments:
I think I learned the lesson involved. Don't have Jiffy Lube change a serpentine belt.
Sorry you had a bad day. Sounds like the Jiffy Lube dude is a rude person. : ) It would be hard to be around him all day.
We won't be going back to Jiffy for a while ironically because of another semi-poor experience down the street with the Goodyear Guy.
GoodYear Guy neglected to mention all the little fees that he was going to add onto the original estimate: i.e. disposal fee, stem fee, mounting fee, balancing fee, lug nut twisting fee, trunk opening fee, putting your spare and jack back fee, coffee break fee etc.
Since we chose GoodYear based on their price estimate, we pushed back a little and got a card that gives us $15 oil changes (6th one is free). It will take a bit longer because we have to make an appointment, but hey if it saves me money.....
And I can say see ya later to the jiffy dude.
actually the good year people weren't that much more then they said. I didn't push back, for all I know they give that deal to every customer? Or at least the ones whose children go to school with theirs!
It's 15$ oil changes vs. 30$ and the 5th one is free, not the 6th. But dash doesn't have to keep track of these things because he's got a personal shopper/assistant that takes care of everything so he can go to work and come home worry free!
Must be nice :)
Then where's my coffee?
I've checked the rules for assitants and it was very clear that a minimum of 1 cup of "black with 3 equals" is needed to maintain a positive working relationship with your boss.
Then again, a boss probably shouldn't provide back rubs either ...
I'll stick to calling it the way Alanis Morrisette did in Jagged Little Pill:
Best Friend with Benefits
;-)
-ewhh! Save it for the bedroom.
Sounds like a trip to Jiffy Lube Hades. Glad I haven't visited there lately.
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